Pay less for power through your rural supplier
Paying through a rural supply company is the simplest way to pay your power bill — and you get a better deal. We work closely with top rural supply companies, establishing pricing, services and terms to suit their members.
Does the amount on your bill not look right?
If we’ve sent you an estimated bill, and you want a bill with your actual power use, you can send us a meter reading. If you send your reading within 5 business days of your bill, then we'll send you an amended bill for the actual power you've used.
Choose your billing period
If you’ve got a smart meter you can choose to have it measure your usage on the last day of every month so that your usage period matches the calendar month. This makes it easier to compare your bills to each other, line up your billing period with a seasonal tariff (if you have one) and manage your expenses. You can still choose what date we issue your bill and therefore the date your bill is due for payment.
If you have more than one site then we can organise for all of your meters to be read at the same time, allowing you to have all of your bills from us together.
Different billing types
Whether you have just one account with us or multiple, you can receive your monthly bills in a way that is easy for you to read and understand. We have different ways to structure your account, which affects your bill layout.
- One-to-one billing is a great option for customers who prefer to have one account (and statement) per ICP.
- Account level billing is the best option for customers who prefer one statement for all sites.
- Summary billing is ideal for larger customers who prefer to group all accounts together (mix of one-to-one and/or account level billing) and also prefer the convenience of paying one amount each month.
Get a copy of your bill sent to another email address
You can arrange for us to send your bill to multiple email addresses, not just the one listed you have registered with us. So if you have someone else working or living in one of your properties, they can get a copy of it too.