Moving house? Take Meridian with you.
Moving house, or want to add a property to your Meridian account? You’re in the right place.
When you let us know you’re on the move or register an additional property with us, we’ll make sure the power’s on so you can enjoy a cuppa when you get there. All it takes is a few clicks.
If you’d like to speak to someone about moving your power or adding a property to your account, give us a call on 0800 496 496.
Our friendly team can answer your questions and even sort the power for your new place over the phone.
Nice and easy
Whether you’re an existing customer or new to Meridian, move your power in just a few clicks. We’ll take care of the rest.
Our team are experts at helping you manage your power. We’re locally-based and always quick to pick up the phone. And, for faults or emergencies, we’re here for you 24/7.
100% renewable energy generation
All the electricity we generate comes from 100% renewable sources. We believe it’s the only way forward for the future of our planet.
There’s a lot to think about when you’re moving. Check out our handy checklist that covers everything from sorting locks and keys to ordering takeaways at the end of moving day.
A conscious clear out
Before you fill up a carload and head to the landfill, read up on decluttering responsibly. Our tips will quickly help you decide what to recycle, regift, repair, rehome, or toss as a very last resort.
How do I schedule a house move?
It’s easy to let us know you’re moving with our online form, or by calling us on 0800 496 496. All it takes is a few clicks or a quick chat, and you can leave the rest to us.
When should I let Meridian know I’m moving?
As soon as you can. When you’ve landed on your moving date, let us know with our online form, or by calling us on 0800 496 496. The earlier you do that, the quicker we can get your power sorted so you can put the jug on as soon as you’ve moved into your new place.
What if I’ve already moved into my new place?
If you’ve already moved house, no worries. Just give us a call on 0800 496 496 and we’ll transfer your power account from your old place to your new one.
When and how do I need to do my last meter reading?
If you’ve got a smart meter, just let us know when you’re leaving and we‘ll take care of the rest. If not, you'll need to give us your meter reading on your last day in the property. You can provide a meter reading online in just a few clicks. Here are some handy tips on how to read your meter.
We can also read your meter for you - we just need three business days’ notice. We’ll need to do this if we haven’t had an actual meter reading in a while, so when you tell us you’re moving, we’ll let you know if we need to arrange this.
Will the power already be on at my new house?
In most cases, there will already be power on at your new place. You’ll still need to register your move with us though, so we can transfer the power account in your name to your new house.
Is power automatically disconnected at my old place on the date I move?
No, we'll leave the power on and ready for the next people to move in. However, it won’t be under your name – if you’ve registered your move with us, we’ll make sure your account moves with you. We just need your final meter reading from your old place, so we can do that.
How does moving affect my power bill?
Your last power bill for your old place will be sent to you after you provide your last meter reading. If you’ve got a specific statement date set up with us, it’ll be sent then instead. Your first power bill in your new place will be three to four weeks after you’ve moved in.
Your rates may change with your move – it all depends on your region and the type of meter you have. If you’re moving within the same region, it’s unlikely your rates will change.
My new place is already connected to another power company. How do I change it to Meridian?
If you’ve registered your move with us, we’ll take it from there. We’ll start powering the property from your move in date and break the news to the other power company.
If you’ve already moved in, just give us a call on 0800 496 496. We’ll move your power account to your current place and break the news to the other power company.
How much does it cost to connect electricity to a new home?
If you’re just moving your power account from one house to another one that’s already connected to electricity, it won’t cost you a cent.
If you’re looking to connect a new meter (for example, if you’ve just built a new house), the cost is $85 (or $135 for urgent requests on weekends, weekdays after 5pm, or within two business days). Your local network company may apply extra charges, too.
How long does it take for Meridian to turn on my power?
If you’re moving into a house that’s been disconnected, we’ll need to turn it on for you. We can turn your power on remotely in around half an hour. However, sometimes we need to do this physically, which can take around four to six hours.
What’s an ICP and where do I find it?
ICP stands for 'installation control point'. Everything (e.g. properties) that connects to a power network gets an ICP, which acts like its unique address.
You'll find your ICP (which is a mix of numbers and letters) on your power bill, and on a sticker in your meter box.